Social Ranking: How Millennials & Teens Really Feel About The Platforms They Use

This week we're counting down our five most popular articles of 2016 so far, and giving all our readers access to one each day. Here is the 3rd most clicked, originally published Jan 4, 2016.  Enjoy!

What do 13-33-year-olds really think of Facebook, YouTube, Instagram, and the other sites they're spending the most time on?

Our most clicked article of 2015 was Millennials & Teens Sound Off: Their Top 10 Favorite Apps. It makes sense—brands are now understanding that if they want to reach young consumers, they need to tailor marketing for the media and entertainment they’re spending the most time consuming, and knowing which they love the most is a huge advantage. In that article, we reported that Instagram was at the top of their top ten favorite app list, beating out Facebook, Snapchat, Twitter, Tumblr, YouTube, and more.

But they’re using multiple platforms for multiple purposes, so in one of our most recent surveys of young consumers, we took our exploration of their social media preferences to a new level. Which social platform do Millennials and teens think is the most fun? The most boring? The most addictive? We got 1000 13-33-year-olds to sound off on the social media that they use, and got the real scoop on how they rank the apps and sites they're hooked on. 

We had young consumers look at a list of positive and negative descriptors, and asked them to choose the social media app that they felt is best described by each. The result is a snapshot of their range of feelings on these platforms. Here’s an overall look at which apps were most likely to be chosen for each descriptor, for 13-33-year-olds overall:  

Facebook's ubiquitousness for young consumers is clear here. They see the site as the most popular, addictive, authentic, boring, and annoying all at once. FB's wide range of functions are a factor: because so many things are done on the platform (photos, status, news sharing, etc.) it can play more than one role in users' lives, and evoke many different feelings. 

Arguably, YouTube performed the best in the positive attribute list, ranking the highest for the most descriptors, and not coming in the top three position for any of the negative list. Interestingly, Twitter has a bit of the opposite problem, coming up as the second most annoying and most mean platform overall, and not ranking in the top three for any of the positive attributes. In our social media use tracker, we have seen Twitter use plateau amongst young consumers, while visually-driven Instagram (which ranked as one of the most popular, addictive, and creative) has seen use steadily climb. 

Of course, we've talked before about the difference between older Millennial and teen social media users, and a look at the rankings according to age presents some interesting differences. Here is a comparison of the top picked app for each descriptor among 13-17-year-olds and 18-33-year-olds: 

For 13-17-year-olds, Facebook ranked as the most authentic platform, but did not rise to the top for any other positive descriptors. This indicates a weakness in Facebook's perception among its youngest users: it's not standing out from the crowd. These are consumers who are more accustomed to specialized social media, apps and sites that have taken just one Facebook's many features and made it a focus. The competition is possibly drowning out the originator. For teens, YouTube is clearly the most highly regarded site, coming up as the most addictive, creative, fun, and innovative. 

Facebook's difficulties with young users is also clear when we look at the age comparison for the negative descriptors: 

Here, Facebook is the most annoying and ties as most boring for teens. While Twitter takes those dubious honors among 18-33-year-olds. 

Those who read our first paragraph might be wondering why Instagram, which ranked as Millennials and teens' favorite app, is also the one they see as the most fake. We explored this dichotomy in our most recent Ypulse Quarterly: while young consumers have perfected the art of looking perfect on social, and the platforms have become an integral part of their lives, there is an awareness of the dangers of social media illusion. In addition, while they believe they personally are conveying their true selves on social media, they perceive others' posts as less authentic. 

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The Newsfeed

Quote of the Day: “It's free to walk to work and I get some exercise in.”—Female, 26, NY

Niche beauty brands have blurred gender lines at their core—can large cosmetics companies play catch up without seeming “disingenuous”? Milk Makeup and Fluide have built their brands on being inclusive, but larger brands sometimes strike consumers as hopping on the band wagon when they try to do the same—especially since they created so many of the gender norms they’re now rallying against. The best way for them to get in on the trend? Start by making their hiring process more inclusive both “behind the lens” and in front of it. (Fast Company)

Starbucks thinks the “health and wellness” trend is to blame for declining Frappuccino sales. Despite marketing efforts like the Unicorn Frappuccino, syrupy drink sales are down 3% from last year. However, rivals like McDonald’s and Dunkin' Donuts could be stealing sugary beverage sales from the coffee giant, meaning young consumers’ penchant for healthification isn't necessarily the culprit. In fact, McDonalds recently debuted two new frozen drinks that earning praising on Twitter. (NYPFox News)

Apple is getting into kids’ content, teaming up with Sesame Workshop for a slate of original shows. Live-action, animated, and puppet-based series will be included in the programming, but Sesame Street itself is not part of the deal. There are no details yet on where Apple will release the shows, meaning they could either shop them to another platform or debut them on their own streaming platform. Considering that Apple has several original program deals in the works, they could be looking to bulk up their own bid in the streaming wars. (Kidscreen)

Twitter and Tumblr posts are getting a new lease on life—as screenshots on Instagram. While young users of Twitter and Tumblr have declined, Ypulse’s Social Media Trackerfound that over half of 13-35-year-olds use Instagram daily. Instagram is the preferred place to post memes, despite many accounts creating their content elsewhere. Why do they switch platforms to post? Instagram’s Discover tab allows faster browsing than Twitter, while Instagram images are displayed in full rather than being cut off, like they are on Twitter. (The Verge)

Eggo sales are down in between seasons of Stranger Things. Yes, the sci-fi series has that much influence on the frozen waffle’s revenue. One Eggo executive explains that they “quickly leveraged the [resulting] consumer engagement” from the show, and it paid off: sales jumped 14% in the fourth quarter of 2017 and 9.4% for the first four months of 2018. However, fewer people are binging the Gen Z & Millennial favorite these days, so Kellogg’s frozen pancakes, waffles, and French toast sales have slowed to just 1.3% year-over-year. (CNN)

Quote of the Day: “I fell in love with trance music.”—Male, 23, NY

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