Social Ranking: How Millennials & Teens Really Feel About The Platforms They Use

This week we're counting down our five most popular articles of 2016 so far, and giving all our readers access to one each day. Here is the 3rd most clicked, originally published Jan 4, 2016.  Enjoy!

What do 13-33-year-olds really think of Facebook, YouTube, Instagram, and the other sites they're spending the most time on?

Our most clicked article of 2015 was Millennials & Teens Sound Off: Their Top 10 Favorite Apps. It makes sense—brands are now understanding that if they want to reach young consumers, they need to tailor marketing for the media and entertainment they’re spending the most time consuming, and knowing which they love the most is a huge advantage. In that article, we reported that Instagram was at the top of their top ten favorite app list, beating out Facebook, Snapchat, Twitter, Tumblr, YouTube, and more.

But they’re using multiple platforms for multiple purposes, so in one of our most recent surveys of young consumers, we took our exploration of their social media preferences to a new level. Which social platform do Millennials and teens think is the most fun? The most boring? The most addictive? We got 1000 13-33-year-olds to sound off on the social media that they use, and got the real scoop on how they rank the apps and sites they're hooked on. 

We had young consumers look at a list of positive and negative descriptors, and asked them to choose the social media app that they felt is best described by each. The result is a snapshot of their range of feelings on these platforms. Here’s an overall look at which apps were most likely to be chosen for each descriptor, for 13-33-year-olds overall:  

Facebook's ubiquitousness for young consumers is clear here. They see the site as the most popular, addictive, authentic, boring, and annoying all at once. FB's wide range of functions are a factor: because so many things are done on the platform (photos, status, news sharing, etc.) it can play more than one role in users' lives, and evoke many different feelings. 

Arguably, YouTube performed the best in the positive attribute list, ranking the highest for the most descriptors, and not coming in the top three position for any of the negative list. Interestingly, Twitter has a bit of the opposite problem, coming up as the second most annoying and most mean platform overall, and not ranking in the top three for any of the positive attributes. In our social media use tracker, we have seen Twitter use plateau amongst young consumers, while visually-driven Instagram (which ranked as one of the most popular, addictive, and creative) has seen use steadily climb. 

Of course, we've talked before about the difference between older Millennial and teen social media users, and a look at the rankings according to age presents some interesting differences. Here is a comparison of the top picked app for each descriptor among 13-17-year-olds and 18-33-year-olds: 

For 13-17-year-olds, Facebook ranked as the most authentic platform, but did not rise to the top for any other positive descriptors. This indicates a weakness in Facebook's perception among its youngest users: it's not standing out from the crowd. These are consumers who are more accustomed to specialized social media, apps and sites that have taken just one Facebook's many features and made it a focus. The competition is possibly drowning out the originator. For teens, YouTube is clearly the most highly regarded site, coming up as the most addictive, creative, fun, and innovative. 

Facebook's difficulties with young users is also clear when we look at the age comparison for the negative descriptors: 

Here, Facebook is the most annoying and ties as most boring for teens. While Twitter takes those dubious honors among 18-33-year-olds. 

Those who read our first paragraph might be wondering why Instagram, which ranked as Millennials and teens' favorite app, is also the one they see as the most fake. We explored this dichotomy in our most recent Ypulse Quarterly: while young consumers have perfected the art of looking perfect on social, and the platforms have become an integral part of their lives, there is an awareness of the dangers of social media illusion. In addition, while they believe they personally are conveying their true selves on social media, they perceive others' posts as less authentic. 

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The Newsfeed

“My work schedule can be hectic, so I snack on nuts, berries, or other non-deadly foods during any downtime.”

—Male, 32, KY

AwesomenessTV and fashion/beauty brands are coming together to make branded series for Gen Z. In the past, AwesomenessTV has worked with numerous brands to produce original content, including CoverGirl and Kohl’s. Now they’re planning a 24-part docu-series with Hollister called “This is Summer,” following teens’ high school journeys—while they’re clad in shoppable Hollister clothing of course. Our own Chief Content Officer explains that Ypulse has “found Gen Z to be fairly open to watching sponsored entertainment,” with 77% of 13-17-year-olds agreeing, "As long as the story is interesting, I don't mind that it is sponsored." (Glossy)

Fullscreen agrees that Gen Z is the generation that’s most receptive to branded content. Their survey found over half of Gen Z doesn’t mind even undisclosed branded content, and significantly more Gen Z teens than Millennials have engaged with social branded content (viewing photos, liking and sharing content and tagging friends) in the past six months. Influencer marketing wins out with the group, with over half of teens preferring influencer content to pre-roll, sponsored posts, banners, and traditional TV commercials. The sweet spot for advertisers may be branded video, especially when influencers are involved. (TubefilterAdweek)

Graduation spending is expected to reach a record $5.6 billion for the Class of 2017. Over half of the graduation gifts given will be cash, followed by greeting cards, gift cards, apparel, and electronic devices. Another trend for the year is more and more peers giving each other gifts, with a 6% lift year over year. Younger consumers will spend an average of $78.42 ,compared to 45-54-year-olds’ $119.84 and 65-and-over’s $112.34, and while greeting cards are also most popular, they’re also almost twice as likely to gift clothing. (ConsumerAffairs)

Instagram has the “most negative impact on young people’s mental wellbeing,” followed by Snapchat, according to a recent study. The image-centric platforms could “driv[e] feelings of inadequacy and anxiety,” and were rated the most poorly for their impacts on sleep, FOMO, and body image. Out of the top five most popular social media platforms, YouTube was the only one that earned a positive score. The silver lining? Some argue the evaluation is “blaming the medium for the message,” and social media/online communities are also Gen Z and Millennials’ top resource for learning about “mindfulness, meditation, and wellness,” according to Ypulse data. (The Guardian)

Lego is being called the “most powerful brand in the world,” beating out Google, Visa, and Nike. Brand Finance’s latest valuation report shows Lego’s brand value increased 68% over last year, looking at metrics like “familiarity, loyalty, promotion, marketing investment, staff satisfaction and corporate reputation.” At least some of the lift can be attributed to the successful movie franchise (The Lego Movie and The Lego Batman Movie) and its strategic partnership with Star Wars.

(Business Insider)

“I kind of don't like the commercialization of fandom culture…However, creating licensed products is one way a brand could interact.”

—Male, 24, MO

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