ACTIONABLE RESEARCH ON GEN Z AND MILLENNIALS

Restaurants are making permanent changes to adapt to the new normal. 

Restaurants are making permanent changes to adapt to new normal. Visits to quick service restaurant sites and online orders have been increasing, and are up 43% among 18-20-year-olds—and some restaurants are preparing for a future where in-person restaurant visits are limited. Some owners and chefs are changing their business models to coincide with “the new normal,” limiting their cooking staff, selling upscale meal kits, or focusing entirely on to-go orders. More casual versions of high-end restaurants and menus could be common as well. (EaterQSR Web)