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Western Europe

How Are Young Europeans Using AI Chatbots?

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Many European Gen Z and Millennials are already using AI chatbots such as ChatGPT, but what exactly are these gens using this tool for?

TL;DR

  • Over two in five young Europeans have already used an AI chatbot
  • European Gen Z turn to AI chatbots mostly for study purposes, while Millennials are more likely to use this technology for work-related tasks
  • Both gens turn to AI chatbots for general advice
In our recent AI Unpacked Trend Report, YPulse explored how European Gen Z and Millennials view AI, and how they think the technology will shape their future. Our data shows that on average, 45% of young Europeans are somewhat / very knowledgeable about AI, with Millennials being 10pts more likely than Gen Z to know...

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