“2019 looks worse” for chain restaurants already struggling to reel in Millennials. The likes of Starbucks and McDonald’s closed the doors on locations to tighten up their purse strings, but that might not be enough. Delivery services continue to eat chain’s revenue as they struggle to catch up, both in practical terms (stopping soggy burgers) and by gathering more customer data. They'll also have to deal with inflating food and labor costs in the coming year. (Bloomberg)
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