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Are Millennials killing Costco?

Are Millennials killing Costco? Possibly, if wholesale retailers don’t adapt to the digital age—and fast. Bulk buying is shifting online because Ain’t Nobody Got Time for That; more than two-thirds of households have Amazon Prime while up-and-comers like Boxed are claiming mostly Millennial shoppers. “Costco has been one of the least digitally forward companies out there,” explained one analyst, and unfortunately for them, “Retail is a zero-sum game: As consumers shop more at one company, they’ll shop less at another.” However, Costco is making moves to modernize, from in-app payments to in-store pickup and more. (Washington Post)

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