“There’s an app for that” is being replaced with “there’s a bot for that.” More and more brands are turning to chatbots to boost customer service. Domino’s Pizza has introducing Dom, an “enhanced ordering assistant bot” that allows consumers to message their orders, and Starbucks’ has launched an “Alexa-enabled voice ordering system” that lets consumers make voice command orders. Bots are also being used as convenient information portals: Kia’s NiroBot can not only chat, but give step-by-step tutorials, schedule test drives, show vehicles, and more. (brandchannel)
Reports and Webinars are limited to the Region terms of your Pro and Prime subscription, as shown in “Purchased Regions”.
- To filter all content types to individual Region(s) you have purchased, apply your Region(s) under “Purchased Regions.”
Articles, Video Updates, and News across all Regions are open to all Pro and Prime subscribers.
- To see this content for any Region, use the “Content Filter”.
