Brands are increasingly using emojis within their messaging—and for good reason.

Brands  are increasingly using emojis within their messaging—and for good reason. A new survey from mobile app engagement provider Appboy found that 39% of U.K. and U.S. mobile phone users 14 and up view brands that use emojis as fun, and 13% found them more relatable. Only 12% of respondents refer to emojis as childish, and 11% as inappropriate, and younger mobile users were even more likely to see emoji use as a positive than older users. Between June 2015 and June 2016, the number of messages brands sent that contained emojis increased by 461%. (eMarketer)