Teens could drive the chatbot revolution. With 88% of mobile users spending their time within just five apps, chat bots have become a way for companies to reach consumers who are already on messaging apps—especially the youngest users. About eight in ten of U.S. teens are using chat platforms and their heavy use of chat apps could make teens the “early adopters of the faster, simpler, and more engaging messaging communication channels offered by conversational bots.” Kik, one of the most popular messaging apps for teens, has launched about 6,000 new chat bots in the last month. (VentureBeat)
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