Young consumers want a well-designed phone, and one that takes amazing pictures—but according to Verizon’s CFO, neither of those is the most important thing a phone needs to do. They want devices that give them the content they want without waiting: “the thing that frustrates them the most is the spinning wheel when they want to watch a video or download something.” (We explored Millennials’ increasingly shortened patience in our trend Ain’t Nobody Got Time For That last year.) (Business Insider)
