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Gen Z’s loneliness crisis is driving many to lean on AI chatbots for companionship.

Feb 11 2026

Gen Z’s loneliness crisis is driving many to lean on AI chatbots for companionship. An ONS recent report shows 33% of 16-29-year-old Brits feel lonely often or always. This is what’s likely driving recent data which found that 39% of English 11-18-year-olds are using chatbots for support, with 21% saying it’s easier to talk to AI than a real person. But doctors at the University of Manchester warn chatbots mirror back what users want to hear and rarely push back, which could stunt social development at a critical age. YPulse’s AI report has also found this gen is increasingly turning to chatbots for intimate matters like relationship and personal advice. And while our recent Gen Z Myth Busting report shows the idea that having AI friends is standard for Gen Z is not true, our data does prove many are not opposed to it. (BBC)  👀 Read more from YPulse: How Many Gen Z Have AI Chatbot Friends?

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