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Young consumers discover new small businesses IRL, not just online. 

Nov 25 2024

Young consumers discover new small businesses IRL, not just online. An American Express Shop Small Impact Study found that 90% of Gen Z and Millennials find new small businesses simply walking in their neighborhoods, compared to 80% who discover them through social media. And now that it’s time to holiday shop, with 85% of all consumers likely to “shop small,” an +11pt increase over the past decade. Small business owners are optimistic for the season, too, with 95% expecting strong holiday sales—up +12pts from last year. They also believe about 25% of their annual revenue will come from Small Business Saturday, highlighting the impact of young consumers spending in their local economies and the desire for more in-person connections. (Fast Company)

📊 YPulse data: 67% of 13-39-year-olds agree, “I like to buy things from smaller, less known brands”

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