Hybrid work environments are driving more text-only communication. 

Hybrid work environments are driving more text-only communication. A recent study from Preply found that some older workers still prefer using traditional methods like a phone call while younger workers prefer text-based messages. Now, nearly 90% of workers say modes of communication are most likely to cause misunderstandings in the workplace. Some young workers now struggle with effective communication because they are not getting visual cues in conversations, where options like in-person meetings or even video calls can improve that connection. (Fast Company)

📊 YPulse data: 33% of employed 13-39-year-olds work hybrid or fully remote