“Millennials don’t even look at email.” It’s a rumor that’s been going around, but brands should know that evidence points to the contrary. Recent research shows that almost half of Millennials say their preferred way for companies and retailers to contact them is email. Social media is of course vital to their communication with peers, but “email has also been a constant in their lives,” and is the way they deal with more “practical” communications. (B2C)
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