article

What Brands Need to Know About WhatsApp

The WhatsApp features European Gen Z use most are the ones that help them stay connected, share content, and engage with brand communities… 

Written and Edited by the YPulse Editorial Team
KEY TAKEAWAYS
  • WhatsApp is an important brand tool in Europe, as Gen Z’s daily use outpaces traditional social media platforms
  • European Gen Z is attached to WhatsApp Status and Groups that make the platform feel more like social platform than just messaging
  • They’re also using Channels to get them close with their favorite brands and celebs in a pseudo-group chat
Yes, European Gen Z is inseparable from traditional social media platforms. But there’s nothing quite like WhatsApp in their eyes. YPulse’s Western Europe Social Media Monitor report shows their WhatsApp use is beating out YouTube, Snapchat, and even TikTok, with 73% of 13-24-year-old Europeans using the app and 57% visiting every day. And they’re using it for so much more than texting. WhatsApp blends private messaging with social features, making it feel like a hybrid between a chat app and a social network. It’s where they can keep up with communities, follow updates, and share moments that feel less performative than other feeds. There’s no pressure to curate a perfect post or rack up likes—it’s more casual and, often, way more personal.   Its role as a social platform in European Gen Z’s lives has grown so much that even WhatsApp is acknowledging it—just last month, the platform introduced new parental monitoring tools for tweens. That shift is why understanding how European Gen Z is using WhatsApp is crucial...

Stay on the Pulse

Latest Stories
Related Articles
Article

This summer, Gen Z has been making an effort to be more present by slowing down, showing up IRL, and finding more joy in the everyday 

Article

Gen Z hasn’t abandoned socializing and going out—they’ve just redefined what a night out looks like

Article

Gen Z celebrating Augtober, obsessing over Sterling Point, and listing “10/10” self-improvement habits are all going viral…

YPulse Weekly Newsletter

Get our editors’ weekly picks on the Gen Z and Alpha stories you need to know.

Your newsletter subscriptions are subject to YPulse’s Privacy Policy and Terms and Conditions.

Enter your colleagues' emails (max 10) to invite them to sign up for a YPulse account. We'll send them a message and let them know you invited them.

plus-circle Created with Sketch Beta.

Are these emails correct? If so, click Submit Invitation(s)?