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Do Young Europeans Really Stop Buying From Cancelled Brands?

Our data shows exactly how many European Gen Z and Millennials have stopped buying from cancelled brandsand for how long…

Written and Edited by the YPulse Editorial Team
KEY TAKEAWAYS
  • Most young Europeans continue to buy from cancelled brands
  • But among those who’ve stopped buying from cancelled brands, a third say they’ll never buy again
  • Only a minority of these young consumers will buy again after a few weeks / months, showing that cancellation can affect brands in the long-term
YPulse’s research shows that 71% of European Gen Z and Millennials believe a brand can make a comeback after being cancelled, underscoring that cancellation isn’t a death sentence for businesses. Brands can indeed be cancelled and bounce back and even regain the affinity of Gen Z and Millennials—with the caveat that brands need to follow the right steps to win back the heart of these consumers. But for some young consumers, cancellation is worth a purchase boycott, even if it’s short-term. Cancellation can impact the way young consumers buy from brands. And the biggest question is always: “When a brand...

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