Word of mouth has always been powerful, but for Gen Z, it’s everything. This generation rarely makes a purchase without checking what others think first—whether that’s asking a friend, scanning reviews, or scrolling social feeds for real experiences with a brand. Recommendations, no matter who they come from, have become the modern-day safety net helping young consumers feel confident that they’re not wasting time or money on a product that doesn’t deliver. In fact, YPulse data shows 73% of 13-17-year-olds and 71% of 18-24-year-olds say it’s important for the brands they purchase to be talked about. For teens especially, this...
