It’s Personal: Three Brands Making Marketing a Personalized Experience

As social media has lifted the barriers between brand and consumer, making one-on-one conversations not just possible but expected, marketing has begun to shift to beyond-niche levels. Smart brands are targeting consumers on a personal level, making marketing into a customized, exclusive experience that feels like it is just for them. Kleenex and Kotex were two brands at the forefront of the personalized marketing movement, both targeting small groups through Facebook and Pinterest respectively, and sending care packages and personalized crafts to only a few hundred individuals. Each gained impressions far beyond the small number of people who were sent gifts, by making them feel they had a personal interaction with the brands that was unique enough to share (and re-share). Here are three more brands that have recently gotten personal with their marketing to get the attention of young consumers:

 

1. Wendy’s: Pretzel Love Songs

Wendy’s is launching their Pretzel Bacon Cheeseburger (a product aimed, of course, at Millennials) by spreading the pretzel love through song. Their Pretzel Love Songs aren’t just a jingle though, but are composed to feature fans’ tweets about the new burger. After encouraging burger-lovers to use the hashtag #PretzelLoveSongs to post about the new item, Wendy’s staged a live event starring Nick Lachey crooning ballads featuring the pretzel love messages. A YouTube channel for the campaign features artist Eric Michaels singing the pretzel love songs at a white piano as each  individual customer’s tweets are displayed on screen.

The Personal Twist: Getting young fans involved and featuring them on an individual level by showcasing their creativity and encouraging conversation in a ridiculously humorous way.

 

2. Heineken: Departure Roulette

As part…

 
 
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Millennial News Feed

Quote of the Day: “I hope to be a good person that can change the world for the better. I want to be an artist and an author and a musician in my free time, and be a veterinarian as my profession.” —Female, 15, WA

Xers and Boomers may look down upon the growing subset of Millennials moving back in with mom and dad, but instead of feeling bad for themselves, these kids are making it work. A closer look at their post-grad lives is being explored in Boomerang Kids—a photojournalist series inspired by one Millennial’s experience of moving back home after draining resources as a photography assistant. The juxtaposition of reaching towards adulthood while still living in their childhood rooms paints a fuller picture of how many are living day-to-day. (Fast Company

Wendy’s may be tainting the comeback of one of their most popular items—the pretzel bun—in a #PretzelLoveSongs commercial being called out for “lazy parodying.” Those who feel nostalgic for the ‘90s hit song “To Be With You” are cringing over the Wendy’s commercial remake, and voicing their extreme distaste on Twitter. Be careful playing with Millennials’ nostalgia, because not taking it seriously could land a brand in hot water. (Uproxx)

How can we make kids exercise more? Since dragging them away from their screens is more difficult than ever, Wokamon is a new app from China that is making kids bring their devices outside and take a walk in order to feed their virtual pets. The cute aliens feed on energy, and the app’s pedometer technology measures steps, distance, and calories that add up to advance pets to new levels and unlock characters. Though targeted to kids, teens and adults can benefit from the app’s fun approach to fitness and sync it with other wearable trackers. (Springwise)

One mom’s open letter to Lands’ End asking why there have been cool science shirts designed for boys but not for girls has quickly gained momentum online with other parents this month, and pushed the brand to launch an entirely new line of science-themed tees for girls who love NASA, sharks, and the like. The brand has been accused of gender stereotyping in the past, and is addressing the posts on its Facebook page directly by rolling out new science-themed styles for girls this fall. (Huffington Post)

Digital versus unplugged is the wedding debate of late, and the line between too tech-centric and being completely disconnected is one that brides and grooms are finding difficult to straddle. Social media is increasingly being used to create wedding albums via couple-specific hashtags, but some couples are so turned off by the near constant focus on camera phones during a wedding that they are enforcing device-free ceremonies. (NYT)

Quote of the Day: "A benefit of unplugging is getting a more personal view of the world back. (Social media tends to distort your perception to bend to what others are thinking/feeling/saying/doing.)” —Female, 25, MN

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