Things You Should Know: Brandjacking

 

Welcome to Things You Should Know, our new ongoing series on Millennial-fueled trends, slang, and memes that will keep you up-to-date on everything happening in youth culture. 

Last week, media organizations began to report that online vigilante group Anonymous had hacked Westboro Baptist Church’s Facebook page after the church announced they would be picketing the funerals of the Boston Marathon bombing victims. But the truth soon came to light: Westboro had never had ownership over the page at all; Anonymous had started the fake page themselves months before. Westboro had been brandjacked.

The term brandjacking has been in use since around 2007, when it was used in an article in Businessweek describing the new problems that corporations were facing protecting their reputations online from “cybersquatters,” individuals using unauthorized trademarked name or phrase in a domain name. These days the practice of brandjacking has become much more complicated. Brands’ reputations online are as vulnerable as consumers’—perhaps more so because they are bigger more alluring targets with more public failings. And because brands don't have emotions or feelings, to Millennials don't see it as bullying. For this generation, trusting what they read online is already a dubious process, and with brandjacking becoming more common, the veracity of every brand message, profile, and campaign is up for questioning. In an era of catfishing and profile hacking, brands are not above having their identities stolen, and brandjacking is taking on many forms.

The Social Media Brandjack: Perhaps the most common form of brandjacking is a fake social media profile for a brand being set up in order to mess with that brand’s reputation. In the wake of the 2010 BP oil spill, a Twitter feed under the handle…

 
 

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The Newsfeed

Quote of the Day: “A lot of people stay in jobs they hate. They feel stuck or need the money. I refuse to do this. I just gave up a Nursing career to be a CSR and I have never been happier.”—Female, 27, IN

YouTube is cracking down on creators that participate in dangerous viral challenges. The media giant updated their community guidelines to take a stronger stance against stunts that spin out of control—like the Tide Pod Challenge. Any creator that performs “pranks that make victims believe they’re in serious physical danger” will earn a strike—three and they’re out. What could constitute a strike? Just ask Jake Paul, who recently drove blindfolded for the #BirdBoxChallenge. (The Verge)

The inner five-year-old of Millennials everywhere is jumping up and down for Hot Topic’s Polly Pocket collab. In partnership with Mattel, the brand that wins at delivering unique styles is dropping a 17-piece collection of nostalgic merch. (The line looks a lot like another throwback collection we called out last year.) In celebration of the iconic toy’s 30th birthday (feel old yet?), ‘90s kids can cop everything from bags to hats to mini makeup palettes that feature shades like “Made in the 90s.” (Nylon)

YouTubers Life OMG! is like The Sims for a generation of aspiring social media stars. Players can pretend to be a video game streamer, a passionate creative, or another influencer. But the game is just as realistic as the kids who play it, making them do chores and deliver newspapers when they’re off the air. Similarly, most kids seem to know the dream is not a full-time gig; just take it from nine-year-old Oliver, who explains, “Of course I will have a good job as well, not just YouTube." (Vice)

Big brands are swooping in to save young shoppers from 2018’s oat milk shortage. The buzzy beverage has become the environmentally friendly alternative to almond milk for Millennial & Gen Z shoppers seeking dairy-free and vegan options. It became a barista favorite this year, mainly thanks to industry upstart, Oatly, which is opening a new factory to up their production. But they better hurry: big brands like Pepsi Co.’s Quaker Oats, Danone’s Silk, and Califia Farms are all getting in on this grain-based trend. (Bloomberg)

The most old-fashioned form of TV is experiencing a surge: over-the-air. While the Post-TV Gen continue to cut the cord, more are buying physical antennas to tap free networks and watch live events. Nielsen data found that this kind of old-school appointment viewing jumped from 9% of all homes in 2010 to 14% last year. Diving deeper into that 14%, about three in five also subscribe to streaming services like Netflix, and their median age is 36. (Fortune)

Quote of the Day: “I’d rather do a job I'm passionate about for a lower salary than do a high-paying but low-rewarding job.”—Male, 18, MA

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