“Little Things” Marketers Can Learn From 1D World: The One Direction Pop-Up Store

One Direction 2Want to reach tween and teen girls? Seeking to enhance your retail environment to better engage Millennial shoppers? Take a cue from 1D World, the One Direction pop-up shop that opened in New York City several weeks ago. Fans across the country have been buzzing about the store and the chance to be immersed in the world of 1D — literally! The store succeeds not only because it sells all things any Directioner would dream of, but because it creates an experience for consumers. Youth seek this when shopping because they want to socialize and be entertained in a store. If a store achieves this — which 1D World certainly does — Millennials will regard it as a cool place to hang out and they’ll encourage their friends to as well.

From the moment one enters 1D World, appropriately placed next to Madison Square Garden, it’s clear that it’s a party! Music is blasting, as expected given the purpose of the store, and shoppers feel like they’re part of a special space where all Directioners can share their love of the band. The name of the store even draws them in further; it’s not called 1D Holiday Shop or 1D Pop-Up Store. Instead, it evokes how the culture of being a Directioner is its own special world or club.

While this particular store is unique, it provides an example of how retailers can reach Millennials. Music is essential to young adults (67% say they'd feel lost without it according to our Entertainment Lifeline Report), so by setting up the right atmosphere or letting fans choose the sounds, stores can immediately capture their attention and keep them inside longer. Moreover, the name of a section can impact how a store is perceived. A junior’s department may not be a cool place to hang out or shop, but an area called a lounge may have more appeal.One Direction

Beyond the basics, the walls…

 
 
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Millennial News Feed

Quote of the Day: "GoPro does a great job appealing to my generation because they convince regular people that they are adventurous, like many college kids like to think of themselves." –Male, 22, MD

Facebook continues to evolve to keep up with social platform competitors attracting younger users. The site has announced changes to their standalone chat app Messenger that will transform it into a platform that third parties can develop content and services for, including games, hotel bookings, tickets, and peer-to-peer payments. The new Businesses on Messenger feature would allow users to chat with brands to make purchases and change orders, and could make shopping a more personal experience. Facebook will also be adding the ability to chat with memes and GIFs, features that have proved popular with young consumers on other chat apps. (re/code,Fast Company)

Millennials are wary of investments, and generally anxious about their finances, and some have turned to new services that let them take baby steps into the financial world. More traditional institutions have certainly taken notice. Northwestern Mutual recently acquired LearnVest, a startup that offers free and paid financial planning services including articles, advice, and access to an expert for guidance on spending and budgets. The purchase is the latest in a trend of financial tech companies being snapped up by older, less digitally savvy brands. (FortuneBusiness Insider)

While many startups and sites are working to combat cyberbullying, one app is receiving an enormous amount of backlash for fostering the behavior in high schools. Burnbook allows users to join communities, usually around a school, remain anonymous, and post on topics of their choice. Although the app encourages “jokes, fails, wins, shout outs, revelations, proclamations, and confessions,” posts have been used to target specific people and groups, and threats have been made to at least one school. Some parents and teens are trying to use the app to spread positivity, but those posts don’t seem to outweigh the “gruesome things.” (Mashable)

Toys “R” Us will begin to sell an experience alongside its products with the hope of regaining their footing in the toy industry. Discount options like Wal-Mart and Amazon have hurt the chain’s sales over the past few years, so new plans to revamp stores will add physical play areas and more technology for kids to interact with. The retailer wants to be a place “where kids want to go and play,” and their new prototype store will open later this year. (Bloomberg)

For better or for worse, technology is becoming an intrinsic part of childhood, but boys and girls might not be growing up with the same tech experiences. A new study of parents of kids ages two to nine found that in many cases, parents give their children different devices depending on their gender. Sons were more likely to be given smartphones or gaming devices while daughters received more tablets (73% vs. 65% for boys). Parents were also more likely to use tech to calm down sons, with 48% using a device to help soothe boys when they are upset, compared to 37% for girls. (Kidscreen)

That image at the bottom of our newsletter is a gateway to insights and expert commentary on current and future Millennial trends. Clicking on it takes readers to our daily insights article, available to Silver and Gold subscribers, which illuminates a facet of Millennial culture and helps subscribers to understand the "why" behind the "what." Drawing from our ongoing collection of proprietary data, our deep-dive desk research, and our 10-year history of studying this generation, we figure out what it all means for brands and marketers. (Ypulse)

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