How Restaurants Can Cater To Gen Y

Dining OutMillennials may be the most social generation, but due to the difficult economy, they’re dining out less. According to the NPD Group, 18-34-year-olds are eating at restaurants about once a week less than young people did in 2007, which has left many restaurants worried about how to target young consumers. However, several companies have accepted this challenge and are adopting approaches to meet Millennials’ tastes, as well as the current food trends. Take a look at their strategies below and our insights on how restaurants can reach Gen Y.

Make Dining A Social Activity

Several months ago, Applebee’s announced that it will expand its nightlife and entertainment offerings in an effort to reach Millennials. The family-friendly chain will transform into “Club Applebee’s” after 10pm with half-priced drinks, dance music, karaoke, “Girls Night Out” events, and more lasting until 2am. By making the dining experience a fun event that they’d want to attend with their friends, restaurants can capture Millennials’ attention.

Moreover, Darden Restaurants, which owns chains including Olive Garden and Red Lobster, recently announced that it’s focusing on a next generation of restaurants including Capital Grille, Seasons 52, and Yard House. These restaurants offer a wide selection of drinks, live music, and unique flavors to appeal to young adults.

Additionally, by making the setting of a restaurant more social with lounges for example, and offering more dishes that can be shared, eateries can place emphasis on the social experience, which young people crave.

Tell Your Brand’s Story

In general, Millennials care about companies with a clear message and ones that they can form an emotional connection with. This is especially the case with restaurants since consumers of all ages want to…

 
 

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Millennial News Feed

Quote of the Day: “Political correctness is a two-way street of respect and telling the truth.”—Female, 17, WI

One teacher has declared war on homework. A note that has gone viral on Facebook and Reddit outlines a teacher’s new policy that homework will be limited to the work that students did not complete during the school day. They explain, “Research had been unable to prove that homework improves student performance, Rather, I ask that you spend your evenings doing things that are proven to correlate with student success. Eating dinner as a family, read together, play outside, and get your child to bed early.” Schools in Massachusetts have also adopted a “no homework” policy, signifying the start of a larger trend. (Mashable

Adidas is winning out with young consumers of all ages in China. According to RTG Consulting Group’s brand relevance report, Chinese Millennials and teens agree on similar brands as the most relevant in the apparel and footwear industry. Adidas came in first for both groups, for its products and social media strategy, and Zara, Uniqlo, and Nike followed. The least relevant fashion brand was H&M for Millennials, and Converse for teens. (Sourcing Journal

Game developer Blizzard is using the Broken Windows Theory—the idea that disorder breeds more disorder—in its war with cyber bullying. For its team-based shooter game Overwatch, Blizzard has implemented a chatbot to keep an eye out for negative phrases and turn them into “charming, self-effacing statements.” For example, “gg ez,” a commonly used phrase to let opponents know that victory was too easy, is automatically turned into phrases like "I'm wrestling with some insecurity issues in my life but thank you all for playing with me." The developer hopes that by hiding toxic behaviors, others won’t be encouraged to do the same. (Motherboard

Millennials are more likely than Boomers to marry someone with a different approach to finances. A recent TD Ameritrade survey asked respondents to categorize themselves as either savers or as spenders, and found that although more than half of Millennials and Boomers agree that savers being married to savers prevents financial disagreements in a marriage, 66% of Boomer savers are married to other savers, compared to 52% of Millennial savers. The younger generation is also more comfortable with it: only 23% of Millennial savers said they wouldn’t be happy with a spender, versus 40% of Boomers. (Investor’s Business Daily

According to Apple CEO Tim Cook, schools should be teaching coding as a second language. Computer programming been shown to help “kids see the world algorithmically, in patterns, and in cause and effect,” and some experts say coding education is crucial for kids to stay competitive. Although the youth of North America are well versed in Snapchat and YouTube language, one media theorist argues: "Unless kids understand how [the platforms they use] ­­are created…they're at a disadvantage to those who do know how to build and take apart these platforms." In the British Columbia province of Canada, students will soon be required to take coding from Grades 6-9. (CBC News)

Quote of the Day: “I follow the news because it’s there and I can't avoid it.”—Female, 28, ME

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