3 Brands Taking Personalization To The Next Level

Since unique is the new cool for this generation, they’re demanding products and services that are made for just them… 

When first discussing hyper-personalization in 2015, we cited the trend forecast “Mass Individualism” from branding firm Landor Associates, which attributed the rise in personalization to technology: “Because digital has made everything personal, consumers expect that in their brand interactions. [Consumers think] ‘I’m not like anybody else, so why should I use the same products as they do?’” At that time, the fast food industry became one of the first to fully embrace customization—or “Chipotle-fication”—encouraged by young consumers’ tastes for tailored experiences and products.

Since then, hyper-personalization has spread across industries and become a marker for innovation: our recent Loyal-ish trend found that 91% of 13-34-year-olds find brands somewhat to extremely innovative if they offer personalized products. Young consumers are also willing to forgo certain privacies to work with brands on personalization. More than three in ten 13-33-year-olds agree that it’s smart for brands to use consumer data for more personalized experiences, and another 23% say that it’s necessary for brands today. 

To keep you up to speed on where personalization is headed, here are three recent examples of brands taking the trend to a new level:

Adidas: Individualized Fit Fashion  

Adidas’s latest innovation, the 3D Runner, aims to set athletes up for their “best running experience” using new technology in custom footwear. For a limited time in New York, Tokyo, and London stores, consumers can stop in to run on a treadmill that measures their stride for a 3D-printed midsole customized to their feet. The pair of “comfortable, flexible, and durable” sneakers are built with…

 
 

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The Newsfeed

Quote of the Day: “My favorite brand on social media is Complex, because it's more of an online network that reports on urban culture.”

—Male, 23, MI

Luxury watch brands are innovating to cater to what could be their biggest opportunity: Generation Z. A September 2016 survey from Mintel found one in five 16-24-year-olds reported they were thinking of buying a watch “in the coming months,” and that “the young are the biggest buyers of all age groups.” As a result, watch brands are taking marketing online. Omega says that social media is not part of their marketing strategy but “the way [they] communicate.” (Financial Times)  

A group of moms is making hijabs for Barbie to battle Islamophobia. Created through a partnership with the non-profit For Good, Hello Hijab sells $6 handmade headscarves for dolls, available April 1st, along with a card explaining what the accessory is. As one founder explains, the aim is for a more inclusive generation: “They will see it as a kind memory from their playtime, and then they will grow into a kinder generation…used to playing with dolls that look different to them.” Profits from the new doll accessory will go to support multicultural communities. (RT)

Netflix is winning the “steaming wars”—at least on home TV sets. comScore’s analysis into video streamed over Wi-Fi to televisions in U.S. homes found Netflix’s penetration is around 40%, while YouTube, the next most-used service, was less than 30%. Both Amazon and Hulu are far behind at below 20%, but the latter was found to have engagement rates on par with Netflix: “People who do use [them] use [them] a lot…Both services engage their users for more than 25 hours a month.” (Recode)

Chipotle wants to "slyly” promote kids’ healthy food habits with an unbranded video series. RAD Lands, available for purchase on iTunes, follows “the Cultivators” as they try to save the galaxy’s animals and plants, and features cooking segments with celebrity chefs and musical appearances by the likes of Biz Markie and Wayne Coyne of the Flaming Lips. Described as an “entertainment Trojan horse,” the series is all about educating the next generation while also making a play to win back consumers after the brand’s food-related illness issue. (Ad Age

Airbnb is launching Aibiying, a new brand to target Chinese Millennials. The company’s research has shown an increase of 142% of travel out of China in 2016, and 80% of their users in the country are under 35. The young travelers are also a “lucrative market” according to one expert: "Chinese Millennials are likely to travel farther afield -- and to spend more while traveling—as their disposable incomes and appetite for adventure grow." Aibiying, which translates to "Welcome each other with love,” will include the brand’s latest “Trips” and “Experiences” features. (Inc.

Quote of the Day: “Budweiser ads are memorable because they pull at the heart strings with the horses and dogs.”—Female, 22, CA

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