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Wanted: Pro Product Manager at YPulse NYC

ABOUT YPULSE

With 15 years of experience studying tweens, teens and twenty-somethings, YPulse is the leading authority on youth. We’re a team of intelligent and creative market researchers, data scientists, and trend forecasters that help brands make sense of the world young people are living in. Our client list includes heavy hitters in every industry — Spotify, Google, Facebook, NBC Sports, Kraft Heinz, etc. These companies look to us to develop resonant consumer strategies, make informed business decisions, and stay up-to-date in the ever-changing world of youth.

JOB DESCRIPTION

YPulse is hiring a product manager to join the research team in NYC. This person will manage the day to day operation of our YPulse Pro subscription offering as well as plan future upgrades & enhancements.

  • Client Onboarding & Training: Responsible for introducing the YPulse Pro product to customers, providing inspiration and motivation for using the data to solve business problems. Also responsible for ongoing user training as well as user support
  • Data Management: Responsible for extracting data from our data collection toolset, transforming data within SPSS and loading data into Tableau
  • Reporting: Develop visualizations within Tableau, eagerly embracing current Tableau features to maximize the value of the data that we’ve collected as well as keep subscribers happy and renewing their subscriptions
  • Product Improvement: Confer with end users in order to identify opportunities for improvement, turning pain points into features. Identify new features and capabilities within Tableau as well as from 3rd party vendors that will maximize value, automate process and retain subscribers

CORE COMPETENCIES

  • Experience using online data tools
  • Market research experience preferred
  • Skilled communicator and client relationship manager
  • Ability to manage and manipulate data in SPSS and Tableau
  • Consistent and relentless attention to detail
  • Spots errors and anomalies that others miss
  • Passion for studying young consumers
  • Flair for data visualization

YOUR WORK STYLE

  • Communicator and a people-person
  • Get things done
  • Strong problem-solving skills
  • Thrive in a fast-paced environment
  • Proficient at time management, balancing multiple demands and deadlines
  • Comfortable working both autonomously and collaboratively
  • Confident in advocating for your ideas
  • A high level of personal accountability
  • Constant hunger to learn and improve
  • You bring positive energy to the workplace

CONSIDERED A PLUS

  • Background or interest in data visualization
  • Familiarity with data visualization programs like Tableau
  • Familiarity with SPSS, R, SAS, or other advanced statistical software
  • Experience in client onboarding, training and support roles
  • Studies in Market Research, Marketing, Psychology, Sociology, or related

YPULSE PERKS

  • Competitive compensation, stock options, and company profit sharing
  • 100% payment of healthcare benefits plus flexible health spending accounts
  • TransitChek pre-tax payment of public transit costs
  • Unlimited vacation
  • Work from home Fridays

Click here to apply with your cover letter and resume!