Why Your Brand Needs A Mobile Strategy

In the age of texting, Instagramming, FaceTiming, and Snapchatting, it’s no secret that Millennials are obsessed with their cellphones. Mobile devices aren’t just a tool to keep in touch, they’re a way to always feel connected. It’s hard for many Millennials to remember a time when they couldn’t get their friends’ opinions or approval with the tap of a screen. Cellphones are a portal to their peers, as well as a source of endless information and entertainment. Many sleep with their cellphone, check it as soon as they wake up, and can’t even count how many times a day they glance at their phone. As a result, Millennials often consider their cellphone an extension of themselves.

To put this digital dependency into perspective, we recently surveyed 990 13-34-year-olds about how much they value their cellphone. Two-thirds said they’d be lost without their phone and more than half (54%) feel that their cellphone is a lifeline to the world around them. Millennials want to know what their network of “friends” is doing at any hour and to always have information on hand – literally. They’ve grown up using Google as a verb and are accustomed to instantaneous communication anytime and anywhere.

Their cellphones contain so much of their lives from their photos and texts to their apps and social networks. It’s no surprise then that their phones are so personal to them. According to research from JWT Intelligence, half of 18-34-year-olds say  “my phone has so much of 'me' in it that I feel like it’s a mini-me." They’re also focused on customizing their phones with cases and covers that match their fashion preferences and personality. Cellphones are a key into Millennials’ lives and because of this, they want their phones to best reflect who they are.Target

So what does this mean for marketers?…

 
 
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Millennial News Feed

Quote of the Day: Q: “Why haven’t you had children yet?” A: “I’m gay. So having a child is a big decision.” –Male, 22, CA

Back to school shopping is moving slower than usual this year, but that’s not the only shift that retailers need to contend with. We outlined the top five categories for spending among high school and college students this season, and tech is in the number one slot for college students and a close second for high schoolers. Increasingly, getting the latest headphones or mobile tech is just more important to young consumers than getting the latest fashions. As one teen told the Times, “It’s definitely more exciting for a lot of teenagers to have a new phone that can do lots of cool stuff than clothing.” (NYTimes)

When Millennials are shopping, more and more prefer to pay with plastic, with debit cards as their main payment of choice. A recent survey by CreditCards.com found that debit cards are preferred 3-to-1 over credit cards among consumers 18-29-years-old—a finding that makes sense considering this group’s fear of debt and cautious financial outlook. Cash is gradually being ignored in favor of debit as well. Among the same group, 51% prefer plastic over cash for purchases under $5, compared with 82% of consumers over 65 who use cash for under $5 purchases. (CNBC)

Our social media status update made it clear that the big platforms are spinning out plenty of new stand alone apps to test new features and try to attract young consumers. Now Instagram has introduced yet another. Their new Hyperlapse is an app that speeds up and stabilizes video, creating beautiful, impressive looking shorts that can be shared to Facebook or Instagram. There is already a #hyperlapse tag that users are employing to share their creations. Time will tell if the app is useful and interesting enough to stand on its own. (Fast Company)

“Everybody is trying to hack Instagram.” That’s what Like2Buy’s cofounder says, and they’re finding ways to help retailers turn social media love into real sales. Target and Nordstrom are both using Like2Buy platforms that link photos posted directly to product pages to buy if they are interested. The hope is that the integration will provide a more seamless experience between browsing Instagram and shopping, and give young consumers the “speed and convenience” that they expect in all facets of brand interactions. (Brandchannel

In the wake of the crisis in Ferguson, two Georgia teens have turned to tech to try to make a difference, and invented an app to help prevent police brutality. Five-O is “like Yelp,” and allows users to create incident reports about their interactions with officers, giving them a grade. The app also includes a “Know Your Rights” function to that users can easily look up what rights they have when dealing with the law. The two sisters behind the app had “dabbled” in code before, and are planning on releasing more apps in the future. (NYMag)

Looking for a quick Millennial stat to get you up to speed before a strategy session? Searching Ypulse is the best place to start! Silver and Gold members have access to 10,000+ articles, 20,000+ curated Millennial news items, 2 billion peer-generated opinions from our mobile, social Q&A network, and thousands of statistics on Millennials drawn from our bi-weekly national survey of the generation. You search can begin and end with us. (Ypulse)

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