Five Things You Need To Know to Prep for the Future of E-Commerce

Despite the presence of well-established online retail giants like Amazon and Zappos, the e-commerce world is a still rapidly shifting and developing space. In many ways, brands and consumers alike are still catching up with the potential that the technology available to them allows. Here we’ll take you through five of the big things that could change the e-commerce game.

1. The Fight Against Showrooming:

This March, a specialty food store in Brisbane, Australia gained international notoriety for posting a sign in their store announcing that visitors would be charged a five-dollar fee for browsing without buying. Why? To combat showrooming, the practice of looking at products in-store to then purchase for less online. According to Adweek, 60 percent of consumers are intentionally showrooming and less than ten percent of consumers are buying from the same website as the store they are using to showroom. For digital natives (i.e. Millennials) that number drops to less than five percent. The browsing fee plan of the Australian store may have been misguided (charging people to browse your goods is not a permanent solution to the problem if you want to keep people coming to your store), but the fact remains that big-box and small business retailers alike are trying to combat showrooming. Best Buy says that the practice is “now dead to [them]’ thanks to year-round price matching policies, a method which Target has also adopted. Brick and mortar isn’t going anywhere, but it is certainly going to have to adapt to a world where buying online is starting to make more sense to many buyers. Which brings us to…

2. A Mobile App Revolution:
More and more of e-commerce will be going mobile. A recent study from comScore also found that 86 million Americans are using their smartphones to shop…

 
 
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Millennial News Feed

Quote of the Day: “My end goal is to pay off my student loans –$44K to go.” –Female, 27, NJ

Is it possible that teens prefer print books to e-books? Nielsen has reported that 20% of teens are purchasing e-books, compared to 25% of 30-44-year-olds, and interpreted that to mean that teens are reading fewer e-books and have a “preference for print.” However, TechCrunch points out that teens lack the funds and credit cards needed to make the e-book purchases themselves, which is likely impacting the data. Our Instant Poll results suggest they may be correct. (TechCrunch)

YouTube continues to be mainstreamed by traditional media. MTV has tapped feminist vlogging star Laci Green to create their first-ever YouTube channel airing Braless, a 12-episode web series. Green’s own channel has over a million subscribers and her sex-positive, sometimes educational, videos garner millions of views. Braless features Green tackling pop culture topics, like twerking and The Hunger Games, through a sex-ed or feminist lens. The series debuted last month, and the most watched episode so far has over 260,000 views. (BuzzFeed)

Mark Zuckerberg has vetoed a “dislike” button for his site, “suggesting that the world is negative enough.” However, much like Tumblr did earlier this month, Facebook will be adding call-to-action features such as “Shop Now,” “Book Now,” “Sign Up,” and “Play Game.” Page owners will be able to add these buttons to drive business, and early tests were reportedly a success: Dollar Shave Club’s “Sign Up” button “delivered a 250% higher conversion rate versus other comparable social placements.” (MediaPost)

More and more industries are experimenting with the on demand model and providing consumers with more immediate gratification, and it’s possible that in the future every brand will find ways to cater to the on demand mentality. UrbanStems is playing with on demand to disrupt the flower delivery business. The startup, which launched in D.C. on Valentine’s Day, provides fresh bouquets within an hour for $35, including delivery, and sends a confirmation photo when the “happiness” is delivered. The service is expanding into New York this week. (Fast Company)

Lululemon is outfitting the next generation of “yoga enthusiasts.” Though the brand has struggled this year, their label Ivivva, for girls as young as six, has seen same-store sales “soar” 37%. Ivivva, offers products that are made of the same materials as Lululemon, but they are also actively co-creating the brand with their young consumers, seeking girls’ “input and feedback ‘on every aspect of the brand, from store design to music to product.’” They say listening to this feedback has contributed to the brand’s impressive growth this far. (Business Insider)

We don’t just deliver data. Along with our bi-weekly survey result data files, we provide our Gold subscribers with a topline report that synthesizes hand-picked, illuminating data points and our insights and expertise. Interesting differences between males and females, older and younger Millennials, ethnicities, and more are highlighted, and relevant statistics are streamlined into an easily consumed, concise, visual takeaway. (Ypulse)

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